Phone: (800) 321-0899
Address: 3322 West End Avenue, Suite 1000 Nashville, TN 37203
Website: http://www.firstacceptancecorp.com/
About:
First Acceptance Corporation was founded in 1969 and has been providing quality insurance for the past 120 years. The headquarters are stationed in Nashville, TN and the company currently employs 1,350 dedicated agents. In 2007, First Acceptance earned $345 million in revenue. First Acceptance provides non-standard auto insurance in the Nashville area. Individuals may be “non-standard” because of their inability to obtain standard insurance coverage. This may be due to payment history, payment preference, continuous failure to maintain insurance coverage, driving record, or the vehicle itself. First Acceptance is there for people who are required to have auto insurance but may not be accepted by other standard insurance companies.
Services
First Acceptance provides an online payment system that makes it convenient to view drivers listed on the account, automobiles covered, coverage’s that have been selected and this history of items paid online. Logging in is simple; you simply need your policy number and primary drivers date of birth. Payments online can be made by a debit, credit or checking account.
Reviews
The Better Business Bureau rated Fireman’s Insurance as “A+”. In the past 36 months, only 15 complaints were reported to the BBB, all of which were resolved. The complaints concerned billing or collection issues, contract issues, customer service issues, and a few others. However, when looking at what the customers thought about it, this painted a different picture. Customers were not happy with the service. 78% of those surveyed were very unsatisfied with their service. Many complaints centered around customer service and claims that were not addressed properly.
Getting a Quote
Even though this company may seem to be the best or only option for you, there may be better options out there. You need to make sure that the insurance company you choose provides you with what you need. To determine the best choice for you, you need to get a custom quote. The link below provides you with access to free, side by side comparison quotes that will help you determine which insurance company is best. It is the simple, easy, smart way to find your perfect match.

